Refund Policy

If for any reason you need to transfer or cancel your conference tickets, it MUST be done prior to November 20, 2019. There is a strict policy and deadline from the cruise line that we cannot override. Please contact us immediately in either situation.


A cancellation of tickets on or before November 20, 2019 will be refunded in full with the exception of any processing fees we are charged via our merchant account. If after cancellation, there is only a single person remaining in a room, the Solo Traveler upcharge will need to apply.


A transfer of tickets can take place anytime on or before November 20, 2019 with no additional fees. Once names and cabins are assigned by Carnival Cruise Lines, it is extremely difficult and costly to switch out names. You will to collect payment for the new attendee.